Joe Grooming
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Privacy Policy

Privacy and Security At Joe Grooming, we are committed to treating you, our customers, and any information that you provide us while using this site, with utmost respect. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to this Web site is subject to this Privacy Policy and our Terms of Use.

We can be reached calling our Customer Care line, 1-888-MORE-JOE or by email at info@joegrooming.com.

1. Information Collection and Use

We do not collect personally identifiable information (name, address, birth date, telephone number, email address, credit card information) about you, except when you provide it to us.

There are several areas of our site, where we ask you to provide information by filling out and submitting an online form. These areas include (check info gathered where): Checkout, where we ask for name, address, email, credit card and other information needed to complete your order Catalog requests, where we ask for a name and postal address Email Signup, where we ask for email address, first and last name Registration where we give you the option to save ship-to addresses for gift giving purposes. This information requires your email address and a password to create and access. Once you've registered, you may click on My Account (at the top of any page) to edit or delete your personal information. All information relating to our customers is stored in a secure environment separate from our Web site. Please note: No credit card information is ever stored in your account or online.

When you submit your personally identifiable information on this Web site, you are giving your consent to the collection, use and disclosure of this information as set forth in this Privacy Policy. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. This means, however, that you will not be able to order from our Web site.

We may use information gathered during your visit to help customize our communications with you. We hope to tailor our communications with you to fit your needs -- so that you receive more of what you want from us and less of what you don't.

We may also use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We will not sell or rent your personally identifiable information to third parties without your consent, except as disclosed in this Privacy Policy.

We may collect, store or accumulate certain non-personally identifiable information concerning your use of this Web site to understand which pages you and other customers visit most. We may share or transfer such non-personally identifiable information with or to our affiliates or partners.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and security.

2. Cookies and Log Files

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you leave the Web site. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use our Web site, but you may be limited in the use of some of the features.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

In addition, we may use IP addresses to analyze trends, administer our Web site, track traffic patterns, and gather demographic information for aggregate use. We will never use IP addresses in combination with your personally identifiable information outlined above without your prior consent. However, users should be aware that both static and dynamic IP addresses can be mapped back to users on most ISPs based on the users login time and recorded information.

3. Third Parties

We may retain other companies and individuals to perform functions on our behalf. Examples include web hosting companies, data analysis firms, and fulfillment companies (e.g., companies that fill product orders/promotions or coordinate mailings). Such third parties may be provided with access to personally identifiable information needed to perform their functions on our behalf.

4. Links

Occasionally we provide links to other site we think you will enjoy. These sites operate independently of Garden Botanika and have their own privacy and security statements. We encourage you to read the privacy policies of other Web sites you link to from our Web site or otherwise visit.

5. Security

We implement various security measures, including SSL encryption technology, to protect the security of your personal information, both on line and off line.

6. Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Web site you agree that your data may be transferred to such parties in these circumstances.

7. Notification of Changes

We may revise this Privacy Statement from time to time. If we decide to change our Privacy Statement, we will post the revised statement here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Statement.

8. Printed Mail

You may remove your name from our catalog mailing list by contacting info@joegrooming.com

When emailing to be removed from a list, please include the following information in the email: First and Last Names Street, City, State and Zip

9. Internet Mail

When you register or place an order at this Web site, you may opt-out of receiving future email communications from us. You may change your email preferences at any time by clicking Unsubscribe.

10. Updating Your Information

You have the ability to review and change the personally identifiable information you provide us. If you have an account with us, you can change your personally identifiable information at any time by clicking My Account. If you are a registered user, you may also request that we remove from our databases the information you provided when you registered at the Web site by emailing us at info@joegrooming.com. If you are not a registered user, but have provided personally identifiable information to us, you may make changes to your personally identifiable information by contacting info@joegrooming.com.

11. Comments

We have taken great measures to ensure that your visit to our Web site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please email info@joegrooming.com or by phone our Customer Care line at 1-888-MORE-JOE.